Privacy policy
Resliv pays a lot of attention to the privacy of itscustomers. We collect personal data in accordance with theGDPR and other data protection and data privacy laws and useit for the sole purpose of operating more effectively andproviding the best possible service.
Any information that relates to an identified oridentifiable living individual is considered as personaldata by Resliv.
Resliv may collect your personal data through the ReslivWebsites, the Resliv Applications, the Resliv Call Centerand other sales channels operating online and maintain suchpersonal data to the extent necessitated by the purposesstated in the Resliv Privacy Policy.
By using the Resliv Websites, the Resliv Applications andany other Resliv Communication Channels or by purchasing orusing any of our products or services through any saleschannel you are deemed to have accepted the terms of theResliv Privacy Policy and to have provided your consent toResliv in respect of the matters covered herein.
We may collect the following types of personal data:
- Your name, surname, profession, address, telephone andfax details, e-mail address and other contactinformation;
- Device and browser data: IP address, operating systemversion, device type, browser type, system andperformance information;
- Information about visited web pages and their URLaddresses;
- Information about the location at country and citylevel;
- Identification and passport information;
- Ticketing and flight reservation details;
- Invoicing and payment method information;
- Product order information;
- Information on your personal areas of interest;
- Information submitted to Resliv as part of yourfeedback and complaints regarding our products andservices;
- Information on your use of our Websites, ourApplications and other communication channels;
- Your choices and past experience regarding our productsand services.
Such information is collected directly through our Websiteand Applications forms or with the help of third partyservices such as Google Analytics, Google Adwords, GoogleWebmasters, Bing Webmasters and search engines.
Google uses cookies (small text files stored on yourcomputer) to track user traffic patterns. Cookies enable itto enhance the user experience by analyzing which pagesvisitors find most helpful.
In addition, cookies allow serving personalized content(including, but not limited to Google Ads) based on browsinghistory. Most web browsers accept cookies by default, butthis option can be disabled via your browser’s settings.
Resliv uses such information for the following purposes:
- improving its services;
- personalizing content and information for the clients;
- monitoring trends, usage, and activities in connectionwith its services;
- making its services more convenient for its clients;
- communicating with its clients, including responses torequests for assistance.
Resliv does not share or distribute any information ordocuments about individual users with any third party,except to comply with applicable laws or valid legalprocesses, or to protect the personal safety of our users orthe public.
Resliv Websites have advanced industry-standard securitymeasures to prevent data loss, misuse, or alteration e.g.SSL certification, etc. The majority of Resliv’s personnelhave no access to the personal data it collects. The data isavailable exclusively to Resliv’s managers in charge ofclient communications.
Data Protection Rights According to GDPR (EU Users Only)
As of May 25, 2018, the privacy of our EU-based clients isprotected by the General Data Protection Regulation (GDPR).As a data collector, Resliv has amended its policies tocomply with the GDPR regarding the collection, processing,and storage of personal data.
Data subjects have the right to request the full extent oftheir personal data that has been collected, processed, andstored by Resliv, free of charge.
RResliv does not collect, process, or store personal datawithout the subject’s prior consent. Consent can bewithdrawn at any time.
Data subjects have the right to request Resliv to stopprocessing their personal information and/or delete it fromthe database.
Data subjects have the right to opt out of receivingmarketing communications from Resliv. Resliv will providean easily accessible way of opting out every time such acommunication is made.
Resliv reserves the right to change, alter or update thisPrivacy Policy at any time. Resliv encourages you to reviewthis page periodically for possible updates.
Contact Information
Resliv welcomes your comments and questions on thisstatement. Please do not hesitate to contact us via thecontact form of the website.